Legal

Privacy Policy

Last updated: May 4, 2026

1. Overview

This Privacy Policy explains how SnapHTML collects, uses, and protects information when you use our website and HTML rendering API.

2. Information We Collect

We may collect account and contact details, API key metadata, billing information, usage logs, request metadata, and support messages. Render requests may include HTML, styles, asset URLs, and output settings that you submit to the API.

3. How We Use Information

We use information to provide the service, process render requests, secure API access, measure usage, troubleshoot issues, respond to support requests, and manage billing and service communications.

4. Rendered Content

HTML submitted for rendering is processed to generate the requested PDF or PNG. We do not use your submitted HTML to train models. We may temporarily process or retain request data when needed for delivery, debugging, abuse prevention, or legal compliance.

5. Sharing

We do not sell personal information. We may share information with service providers that help us operate SnapHTML, such as hosting, authentication, payments, analytics, email, and support tools, or when required by law.

6. Security

We use reasonable technical and organizational safeguards to protect information. No system is perfectly secure, so you should keep API keys confidential and rotate them if you believe they were exposed.

7. Your Choices

You may request access, correction, deletion, or export of personal information where applicable. Some data may be retained when required for security, billing, legal, or legitimate operational purposes.

8. Contact

For privacy questions, contact us at support@snhtml.com.